East Coast provides several forms of shipping selections from ground to overnight air. We provide shipping anywhere in the continental United States, and we will ship to all international points when necessary. We work exclusively with UPS to provide the best shipping cost in the industry. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. All returns are subject to a 20% restocking fee. East Coast reserves the right to refuse all returns outside the accepted time, and under certain circumstances. We are not responsible for return delivery cost. We will assign a "Return Merchandise Authorization" number (RMA) and supply you with that RMA and any special instructions about the order's return via e-mail and/or voice.Īny return received without this prior RMA will be refused. You will receive an email after your submission, giving you contact information. The "Submit" button sends your info to us for review. The "Reason to Return" box for information will also be displayed at the bottom: After providing the information for the reason for return, press the "Submit" button. You will be taken to a page where your order information will look something like this:Ĭheck off the product(s) you wish to return, and fill in the reason for the return(s). When doing a “Return Request” for an order that you have placed or received, simply press the "View Order" link in the "My Dashboard" section.This will bring you to your order area, where you can do a return request by pressing the "Return Request" button at the bottom of the page. All returns must be undamaged, and in the original condition of the product at the time of purchase accompanied with the receipt. Returns, refunds, and exchanges are accepted up to 15 days after the original purchase date with required RMA. has the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. 8 Lug & 10 Lug Heavy Truck Wheels & Rimsīoth the Customer and East Coast Truck & Trailer Sales, Inc.Tow Anchor Shackles - Screw Pin Shackles.Hydraulics | Pumps, Motors & Related Parts.Wrecker Tow Dolly, Mounts & Wheel Jacks.Lighting for Tow Trucks & Wreckers | Tow Light Bar.In no event shall the vendor and its distributors be liable for anticipated profits or for incidental or consequential damages. No person is authorized to change or add to any of the vendor's and its distributors' obligations. The vendor is not liable for incidental damages or any costs due to labor associated with the installation or removal of the defective product.Įxcept as set forth herein, and except as to title, it is expressly agreed that there is no warranty, merchantibility or claims of fitness for a particular purpose, nor other warranty, expressed, implied or statutory, nor any affirmation of fact, or promises by the vendor and its distributors with reference to the goods which extend beyond the specifications. Any notice of defect in materials or workmanship must be provided within (30) days of the date of purchase. The vendor will, at its sole option, repair or replace those parts which are found to be defective in either material or workmanship. This warranty does not apply to conditions and damages resulting from misuse, abnormal or nonstandard applications, negligence, alterations, accidents, improper installation or any form of maintenance. The vendor warrants all new products against defective material or workmanship for (1) year OR (100,000) miles from the date of sale, whichever comes first.
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